Responsible Gambling at Platinum Play UK

IMPORTANT FOR PLAYER PROTECTION AND RESPONSIBLE GAMING:

Although most people who enjoy online gambling at casinos or poker rooms do so for personal enjoyment, and well within their financial means, a small percentage of players sometimes tend to lose control of their experience. Platinum Play UK promotes responsible gambling, so please take note of the following:

Gambling, including online gambling, should be seen and accepted as entertainment and not as a means to make money.
Please keep track of the money you commit to your experience at all times, and only gamble when you can afford to lose. Don't chase your losses.
Keep an eye on the amount of time you spend gambling.

RESPONSIBLE GAMING POLICY

Although most people enjoy gambling as a social pastime, some individuals who gamble may cause problems and harm to themselves and others through their loss of control. These problems include the risks of over-spending and even pathological gambling addictions. The Fortune Lounge Group is committed to ensuring a responsible gambling environment for all its players, as instituted under the eCOGRA Safe and Fair responsible gambling requirements.

SELF-ASSESSMENT TEST

If you feel you might have a problematic gambling addiction, or suffer any other problems related to online gambling, you can take this self-assessment questionnaire. Once you've filled it out, hit the 'Send' button and wait for your results – it should be returned within a few seconds.

ASSISTANCE FOR PROBLEMATIC GAMBLING

In the event that you may need assistance or advice on problematic gambling, feel free to contact this help line:

Gamblers Anonymous

08700 50 88 80

PLAYER PROTECTION MEASURES

Fortune Lounge is dedicated to making sure your playing experiences with us are top notch. There are numerous ways for us to assist you in protective measures, including the option of reduced deposit limits for spending limits, or self-exclusion from any of our casinos and/or poker rooms for a specified time period. For more information and assistance, please contact our Customer Care Centre.

SELF-EXCLUSION PROCEDURES

Should you feel that you are losing control over yourself and your playing experience, and would like assistance in restricting your access to Platinum Play UK, Fortune Lounge offers the following options:

A minimum 24-hour cool-off period
A minimum 6-month self-exclusion period

Remember, you can contact us at any time, day or night, 24/7/365, for immediate assistance.

FILTERING OPTIONS

PLEASE NOTE: The minimum age for any persons allowed to participate in online gambling at our casinos is 18. In the event that you require a filter that blocks online gaming or gambling websites from underage persons, visit these websites to find out how these measures may be instituted:

http://www.cyberpatrol.com/

http://www.gamblock.com/

http://www.netnanny.com/

http://www.safekids.com/

http://www.solidoak.com/

http://www.surfcontrol.com/